(Revised at about 2AM on May 15 to reflect that well after midnight, USPTO finally got EFS-Web working again.)
As most readers know, the USPTO’s EFS-Web system is broken today. And I mean completely broken. You can’t get to “EFS-Web for registered users” at all — it merely takes you to a page that mentions EFS-Web Contingency. You also can’t get to “EFS-Web for unregistered users” — that too merely takes you to the page that mentions EFS-Web Contingency. And EFS-Web Contingency is broken too. (It goes slow as molasses and never actually lets you “submit”.)
For filers, the main thing to keep in mind is that if you are filing a new patent application or you are entering the US national stage, you can’t fax it in. You will have to take it to the Post Office and send it by Priority Mail Express (née Express Mail). We sent our youngest associate to the late-night Post Office in Denver a few minutes ago and he successfully mailed the one patent application that had to go out today from our office.
For lesser tasks such as responding to an Office Action you can try to fax it. As a reminder the fax number is 571-273-8300. It looks like USPTO’s fax server is unable to keep up with the traffic, however. One of our faxes has failed three times and we have not managed yet to get it to go through. We finally had to resort to a Certificate of First-Class Mail for an envelope that we dropped into a mail box shortly before midnight.
Having delivered the main emergency message, I will now talk about what USPTO did wrong that led to today’s disaster.
Continue reading “EFS-Web is broken today”