The USPTO has, over the decades, had a bit of a spotty success rate at designing e-commerce systems. This blog article highlights two reasons to allow yourself some guarded optimism in this area — the fact that USPTO is doing real alpha-testing of its Patentcenter system, and that a small but very active core of USPTO customers are carrying out very aggressive alpha-testing of that system. Continue reading “You can thank your alpha-testers (and you can thank the USPTO)”