In the early 1980s, “shoulder surfing” was practiced near public pay phones to steal calling card digits and make long distance calls. In those days, the wary traveler would cup his or her hand around the pay phone keypad so that others could not see the calling card number being keyed in.
How times have changed, as we are reminded by this nice airport amenity — a public telephone offering free calls to any telephone number in the US. What do you suppose it costs the airport to provide this amenity? Continue reading