No responsiveness from the Assignment Branch on defect in Assignment Center

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(Update:  there is still no responsiveness three days later, see blog article.  Further update:  the USPTO finally fixed this in May of 2024 but did not do me the courtesy of letting me know, see blog article.)

The Assignment Branch is failing to provide acceptable tech support for its new Assignment Center.  Continue reading “No responsiveness from the Assignment Branch on defect in Assignment Center”

Webinar: Two-factor authentication for those who use ISA/EP

Do you use ISA/EP?  Do you use an EPO mailbox to receive ISR/WOs from ISA/EP?  Do you use an EPO smart card to log in at the mailbox?  Then you need to migrate from a smart card to a time-based one-time password form of two-factor authentication.  And you need to do it before the end of 2024.  One way to learn how to do this is by attending an EPO webinar that will take place soon.  Continue reading “Webinar: Two-factor authentication for those who use ISA/EP”

Let’s complete a survey for the PCT people at WIPO

Hello dear readers.  The people at WIPO who handle the PCT system are hoping to do a better job for their users, and so they have posted a questionnaire.  If you make use of ePCT, or if you use the services of RO/IB, you can share your thoughts through this questionnnaire.  Here is the invitation:

Starting in March 2023, the RO/IB has been working as a Pilot Team on enhancing our customer services.  We need again your support to ensure that we meet your expectations. We also invite you to share your ideas to help us go further.  Please complete the survey below and feel free to forward it to anyone in your PCT community.  Please click here and start the survey. It will take around 2 minutes.

Has your membership in a listserv been disabled due to “excessive bounces”?

(Updated November 25, 2023 to recognize that if your email service provider is bouncing the normal listserv postings, your email service provider may also have bounced the warning message that was sent to you about your email service provider bouncing the normal listserv postings.)

In recent days, dozens of members of our intellectual property listservs have received (or at least have been sent) email warnings that start like this:

Your membership in the mailing list <blah> has been disabled due to excessive bounces.  The last bounce received from you was dated <recent date>. You will not get any more messages from this list until you re-enable your membership. You will receive 2 more reminders like this before your membership in the list is deleted.

If you received such an email warning, this is because (a) you belong to one or more of our listservs, and (b) you selected Microsoft (outlook) to be your email service provider.   But of course another possibility is that you did not receive this warning email message, because your email service provider bounced the warning email message too.  What should you do next? Continue reading “Has your membership in a listserv been disabled due to “excessive bounces”?”

Telling twelve thousand people about four free webinars

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The map at right shows, in real time, our progress in letting twelve thousand people learn that they have an opportunity to attend four free-of-charge webinars about PCT forms.  As you can see, some 1600 emails have been sent (light green shading) to people in Asia and Africa and eastern and central Europe.  Just now, emails are being sent (dark green shading) to people in west Africa and parts of Greenland.  Some 11000 emails are waiting to be sent to people in North and South America.  Why did these emails not get sent all at once?  Continue reading “Telling twelve thousand people about four free webinars”

Listervs have been migrated to a new server

(Update:  Microsoft is behaving badly about this.  See blog article.)

Hello to the members of the various listservs hosted by Oppedahl Patent Law Firm LLC.   Yesterday I migrated the listservs to a new server.  For many members of the listservs, hopefully this will go largely unnoticed after a few test postings of yesterday and today.  But for some members, this will be extra work and trouble.  I am sorry about this.

Here are details.

Whitelisting.  Previously the listservs were on a server at IP address 162.255.116.157.  Now the listservs are on a server at IP address 66.29.132.148.  Maybe you had previously set up a whitelisting entry in your email system to allow messages from 162.255.116.157 to reach you.  If so, you may find that now you need to set up a whitelisting entry in your email system to allow messages from 66.29.132.148 to reach you.  (Update:  Microsoft is behaving badly about this.  See blog article.)

Member password.  This migration caused a reset of your password for your subscription to the listserv.   To get your password figured out again, you might find it necessary to go to one of the eleven links below (for the listserv that you need to reset the password in) and click on the link, and follow the process for resetting your password.

Digest numbering.  If you are a digest subscriber, you will see that this migration has reset the digest numbering to volume 1.

I am sorry about the extra work and trouble.

Links to user information pages for the listservs.  The listservs affected by this server migration include: