On October 12, 2023 I sent an email to USPTO Commissioner Udupa containing a list of fifteen EBC trouble tickets that relate to bugs in Patent Center (see email), asking her to let us know the open-or-closed status of those EBC trouble tickets. We did not hear back. This was in preparation for our in-person meeting with Commissioner Udupa about Patent Center that was going to take place on October 18. On October 17, the day before the in-person meeting, Commissioner Udupa emailed us (see email) to report that she was “completing her full review” not only of those fifteen EBC trouble tickets but also a group of 350 EBC trouble tickets relating to Patent Center, that she hoped to discuss with us the following day in the in-person meeting. During the in-person meeting, she did not provide the results of her review.
So on November 17, 2023, USPTO Commissioner Udupa received this letter. It reminded her that we still hoped to hear back from her on the status of the first fifteen EBC trouble tickets, and on the status of the 350 EBC tickets that she told us about on October 17 2023.
More than two months have passed with no response from Commissioner Udupa. Here is my conclusion, as predicted here:
If we were to fail to hear back from Commissioner Udupa in response to this letter, I think it would be reasonable to conclude that she is tacitly admitting that she was wrong when she said the EBC gets back to people about EBC tickets about Patent Center. If we were to fail to hear back from Commissioner Udupa in response to this letter, I think it would be reasonable to conclude that she is tacitly admitting that we were correct when we told her that the EBC has never, not even once, gotten back to people about EBC tickets about Patent Center.