USPTO does better with PPH requests lately

Yesterday the USPTO published a graph showing progress in disposing of what had been a very discouraging backlog of unattended-to Patent Prosecution Highwaypph-backlog requests.  Here is the graph:

From a glance at this graph, one might have the impression that the problem at the USPTO had started in October of 2015.  In fact the problem dated from at least as early as November 2014, when I blogged about ever-increasing delays at the USPTO in granting PPH requests.  In April of 2015 I had faxed a letter to Director Lee about this growing backlog.

USPTO’s graph indicates a backlog of unattended-to PPH requests of about 3200 cases in October 2015, reaching a peak of about 4000 in February 2016, and a notable drop to around 2400 as of a few weeks ago.  (I note that our firm, all by itself, was responsible for something like 2% of all of these PPH cases.)

The interesting question is how this effort at the USPTO is working out nowadays for particular applicants.  We try to track these things pretty closely at our firm, and here is what we see. Continue reading “USPTO does better with PPH requests lately”

Please attend the OPLF reception in Orlando

Will you be in Orlando, Florida at the time of the 2016 meeting of INTA (the International Tbbking-logorademark Association)?  Are you a member of the E-Trademarks Listserv?  Are you with a trademark or patent firm located outside of the US? Or are you with a corporation?  If so, we hope you will join the people of Oppedahl Patent Law Firm LLC at our reception for the E-Trademarks Listserv.  Our reception will take place at B B King’s Blues Club from 5PM to 8PM on Tuesday, May 24.

To learn more abut the reception, and to RSVP, please click here.

New Financial Manager system connects with more and more USPTO e-commerce systems

USPTO launched its “Financial Manager” system about two weeks ago.  (At the same time, USPTO permanently shut down the wonderful “Financial Profile” system that had served users well for many years.)

When the Financial Manager (“FM”) system launched two weeks ago, it was connected with one e-commerce system, namely the system for paying patent maintenance fees.  I blogged about the new maintenance fee payment system here.

Today the USPTO connected its new FM system to TEAS, the e-filing system for trademark application. I blogged about this new connection here.

This means that trademark filers no longer have to key in an entire credit card number when paying a fee. The filer can simply select the card from a drop-down list of stored payment mechanisms.

Today the USPTO also connected its new FM system to the online ordering system of the Office of Public Records. This ordering system, with the catchy name “OEMS”, now likewise permits you to select a payment mechanism from a stored list. This saves you having to key in detailed credit card information when placing such orders.

I have heard that in about a week, USPTO plans to connect FM to the EFS-Web system.

It’s clear from these developments that we all need to get familiar with FM. Presumably you configured your FM user accounts two weeks ago. But if you have not done so yet, you can visit the Financial Manager setup page to set things up.

Have you used FM?  Please post a comment below to let readers know how it went for you.

Paying maintenance fees has gotten easier

In the old days (more than two weeks ago), when you were paying some maintenance fees, you had to treat each individual maintenance fee as a separate task.  For each maintenance fee, you had to hand-key six categories of information — the credit card number, the expiration date, the CCV code, the cardholder name, the billing address, and the billing Zip code.  For a filer who was paying more than one maintenance fee, this was tedious.  But two weeks ago, things got easier.

Continue reading “Paying maintenance fees has gotten easier”

Conspicuous by its absence in the new USPTO Financial Manager system

us-loginA week ago USPTO launched its new Financial Manager system.  A core component of this FM system is The New USPTO.gov Account system.  As explained on the USPTO web site, The New USPTO.gov Account system “will one day be your single means of accessing USPTO services and applications”.  In other words, it will be a successor to the present-day system of logging in at EFS-Web and Private PAIR.timeout2

Unfortunately, the designers of the new USPTO FM system (who I guess are the same as the designers of The New USPTO.gov Account system) failed to follow through on a promise that the USPTO made back in 2012.  I’m talking about a promise to let the customer pick how much time would pass before the customer would get forced into a logout from the system.

Continue reading “Conspicuous by its absence in the new USPTO Financial Manager system”

USPTO relocates “contingency” EFS-Web server to Denver patent office

(Edited on August 15, 2018 to draw attention to the April 1, 2016 posting date.)

In an unpublicized move, the USPTO has relocated its “contingency” EFS-Web server to the Denver patent office.

This is, of course, welcome news.  Customers of the USPTO well recall the massive system crash in December of 2015, in which the main EFS-Web server and the “contingency” EFS-Web server both crashed and were unavailable for some six days.  That massive USPTO system crash reminded everyone of the many reasons why a backup server ought to be located at a geographically separate location from the location of the main server.  The backup server ought to receive electrical power in a completely different way than the main server, from a different electric company.  The backup server ought to be connected to the Internet in a completely different way than the main server, from a different Internet service provider.  Responsible system practice calls for the minimization of the number of “single points of failure” that could knock out both systems at once.

According to the USPTO, a single event at the USPTO on December 22, 2015 having something to do with a power conditioning system knocked out both the main server and the “contingency” server.

Customers of the USPTO also well recall the system crash on May 14, 2014 when both the main EFS-Web server and the “contingency” server crashed for some eighteen hours.

So as I say, today’s development is welcome news.  Starting today, April 1, 2016, any failure that were to knock out the main server in Alexandria, Virginia would be very unlikely to knock out the “contingency” server in the Denver patent office (or vice versa).  They have different power sources, for example, and different Internet connections.

Kudos to the USPTO for taking this important step!