Seventy-four members of the Patentcenter listserv write to the Acting Director of the USPTO

(Update:  more than a year has passed and Mr. Hirshfeld never answered this letter.  See blog article.)

Here you can see a letter that seventy-four members of the Patentcenter listserv sent today to Drew Hirshfeld, the Acting Director of the USPTO.  You can track the priority mail envelope here. The letter makes six “asks”:

• Direct your Patentcenter developers to identify one or two people from their developer team to subscribe to the Patentcenter listserv to follow the postings. This might sometimes permit those people to pass things along from the listserv to appropriate colleagues on the Patentcenter developer team.
• Direct your developers to formally adopt the Patentcenter listserv trouble ticket page as a “to do” list for trouble ticket action by the developers.
• Direct your developers to formally adopt the Patentcenter listserv feature request page as a place for the developers to receive feature requests for Patentcenter.
• Direct your developers to report back to the people of the Patentcenter listserv each time the developers clear a trouble ticket, referencing the listserv trouble ticket number in the report.
• Direct your developers to report back to the people of the Patentcenter listserv each time the developers implement a feature request, referencing the listserv feature request number in the report.
• Direct your developers to cooperate with the people of the Patentcenter listserv by means of some periodic two-way communications by which the progress with trouble tickets and feature requests may be reviewed.