If only USPTO leadership people who are responsible for Patent Center could extend to USPTO’s customers the courtesy of …
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- returning telephone calls, or
- replying to paper letters, or
- answering emails.
If only the Commissioner for Patents could have answered a paper letter that Seventy-Four Members of the Patent Center Listserv sent to him about Patent Center on December 16, 2021. He never replied to that letter.
If only the Director of the USPTO, Kathi Vidal, could have answered an email message that the Patent Center Listserv sent to her about Patent Center on June 9, 2023. She never answered that email.
If only the Assistant Commissioner for Patents could answer an email message that the Patent Center Listserv sent to him about Patent Center on July 11, 2023. He has not answered that email.
If only the Commissioner for Patents, Vaishali Udupa, could answer an email message that the Patent Center Listserv sent to her about Patent Center on July 25, 2023. She has not answered that email.
If only the Assistant Commissioner for Patents could return a telephone message that the Patent Center Listserv left for him about Patent Center on September 18, 2023, asking him about the unanswered email of July 11, 2023 mentioned above. He has not returned our call.
If only the Director of the USPTO, Kathi Vidal, could answer a paper letter that One Hundred Seventy-Eight Members of the Patent Center Listserv sent to her about Patent Center on September 29, 2023. She has not replied to that letter.
If only the Commissioner for Patents, Vaishali Udupa, could answer an email message that the Patent Center Listserv sent to her about Patent Center on September 30, 2023. She has not answered that email.
If only the Director of the USPTO, Kathi Vidal, could answer an Offer of Compromise that the Patent Center Listserv sent to her as a paper letter on September 30, 2023. She has not replied to that Offer of Compromise.
When high-up USPTO people who are responsible for Patent Center fail to return telephone calls, and fail to reply to paper letters, and fail to answer emails, what should customers do?
Send copies to our congressional representatives?
Get PPAC and Congress involved ?
I have sent emails to three members of the PPAC.
If only we had a form of government where the government believed it was the servant of the people, rather than having the people being the servants of the elite.
Get our US patents somewhere else? /s
In order of suggested action:
Send SHORT letters to each of our congressional representatives asking for a specific intervention, such as asking Director Vital to respond to the letter dated September 29, 2023.
Get the Office of Special Counsel involved?
https://osc.gov/Services/Pages/DU.aspx
Get investigative journalists involved?
Pentagon Papers
Panama Papers
Patent Papers?
Maybe we would have greater success if we sent our concerns to Vaishali Udupa, Commissioner for Patents, instead of Director Vidal.
Oh I see that you are not subscribed to the Patentcenter listserv. You should subscribe. As members of the Patentcenter listserv are aware, there has been a flurry of emails today between Director Vidal and Commissioner Udupa and myself, exploring dates for an in-person kickoff meeting for a series of meetings. The meetings would be between representatives of the Patentcenter listserv and USPTO people who are responsible for Patent Center. It looks like the in-person kickoff meeting might take place on the afternoon of Wednesday, October 18th.