Last April I blogged about the unreasonable delays due to backlogs for interview appointments at Global Entry interview centers. Back then, at San Francisco airport, the backlog was five months. Back then, at Portland (Oregon) airport, the backlog was four months. At Denver airport, there was simply no appointment available no matter how long you were willing to wait. The backlog was essentially infinite.
How are things now, in October of 2016? At San Francisco airport, the backlog has worsened to six months. At Portland airport, the backlog has worsened to seven months. And at Denver airport, the backlog is still infinite. No appointments are available there. I checked Los Angeles International airport – the backlog there is six months. Boston Logan Airport has a backlog of nine months.
The folks in charge of Global Entry need to staff their interview locations appropriately to reduce the backlog.