AIPLA again asks USPTO to postpone the shutdown of PAIR and EFS-Web

Yesterday the AIPLA wrote a letter to the USPTO, reiterating its earlier request that the USPTO postpone its shutdown of PAIR and EFS-Web from the presently scheduled date of November 8, 2023.  You can see the letter here.  Attached to AIPLA’s letter was an extra copy of AIPLA’s July 28, 2023 slide presentationContinue reading “AIPLA again asks USPTO to postpone the shutdown of PAIR and EFS-Web”

What happens when USPTO fails to answer letters or respond to emails or return telephone calls about Patent Center

In a previous blog article I recounted some of the many times that the patent community has sent letters to the USPTO leadership about Patent Center that have gone unanswered, and has sent emails to the USPTO leadership about Patent Center that have gone without response, and has left telephone messages to the USPTO leadership about Patent Center that were never returned.  What happens next, I asked.  Here are three things that have happened since then, to try to bring about some change at the USPTO about Patent Center:

  • A first letter got sent on September 29, 2023 from One Hundred Seventy-Eight Members of the Patent Center Listserv to the Inspector General at the Department of Commerce.  This became the Inspector General’s complaint number 23-0900.  The Inspector General wrote:

    The IG has requested that management officials at the USPTO conduct a thorough and independent inquiry and provide a response to the IG, including a detailed explanation of their review process and any corrective action, if any, they take as a result.

  • A letter got sent on October 9, 2023 from  137 intellectual property professionals to the Office of Management and Budget, invoking OMB’s responsibility to oversee the data-collection aspects of Patent Center.  It is discussed here.
  • A second letter got sent on October 15, 2023 from PTAARMIGAN to the Inspector General at the Department of Commerce.  This became the Inspector General’s complaint number 24-0055.  The Inspector General wrote:

    After careful consideration, we decided to refer your allegations(s) [sic] to management officials at the U.S. Patent and Trademark Office and requested that they merge this complaint with another related matter. We have requested that they conduct a thorough and independent inquiry and provide a response to us, including a detailed explanation of their review process and any corrective action, if any, they take as a result.

USPTO fails to handle EBC trouble tickets about Patent Center

(Update:  we wrote to Commissioner for Patents Udupa about the open-or-closed status of these fifteen EBC tickets on October 12, 2023 (see email).  We have sent a followup letter to the Commissioner and hopefully we will hear back from her.)

The USPTO claims to listen to users who report bugs in Patent Center.  The USPTO says that one of the ways that a user can report a bug in Patent Center is to open a trouble ticket with the Electronic Business Center.

Here are fifteen EBC trouble tickets which users of Patent Center opened, reporting bugs in Patent Center.  In this table, each EBC ticket number is listed along with the corresponding CP ticket number on the Patent Center trouble ticket list, and along with the date of creation of the trouble ticket.

The USPTO is disingenuous when it pretends that reporting Patent Center bugs to the EBC supposedly works.  Never, not even once, has any Patent Center user who opened a trouble ticket about Patent Center with the EBC ever heard back from the EBC with any progress or resolution for the bug that was being reported.  The USPTO never got back to any of these fifteen Patent Center users.

EBC ticket number CP ticket number creation date
1-690814254 CP16 May 4, 2020
1-695641646 CP30 June 8, 2020
1-701563481 CP33 July 5, 2020
1-761431662 CP55 June 14, 2021
1-761431662 CP56 June 14, 2021
1-823950504 CP63 October 22, 2021
1-839307926 CP69 December 3, 2021
1-783509075 CP71 December 8, 2021
1-826155667 CP103 March 13, 2023
1-827293068 CP127 March 28, 2023
1-828414131 CP135 March 30, 2023
1-830635911 CP139 May 18, 2023
1-831159389 CP140 May 25, 2023
1-831173674 CP141 May 25, 2023
1-838522518 CP148 August 29, 2023
1-836237428 CP160 September 30, 2023

Another USPTO person will join the face-to-face Patent Center meeting

Hello readers.  Yesterday you learned (blog article) that a face-to-face meeting has been scheduled between USPTO people and representatives of the Patent Center listserv.  It will take place on Wednesday, October 18.  What prompted this meeting are the concerns that were raised in the letter dated September 29, 2023 from One Hundred Seventy-Eight Members of the Patent Center Listserv to USPTO Director Kathi Vidal.

As of yesterday the attendee list was as follows.

From the USPTO:

    • Vaishali Udupa (Commissioner for Patents)
    • Richard Seidel (Deputy Commissioner for Patents)
    • Greg Vidovich (Assistant Commissioner for Patents)
    • Terrel Morris (Director, Office of Information Technology for Patents)
    • Kimberly Williams (OITP)
    • Patricia Mallari (Special Advisor for Patents)
    • Steven Griffin (Senior Advisor at USPTO)

Representing the Patentcenter listserv:

    • Carl Oppedahl
    • Richard Schafer
    • Suzannah Sundby

Today we have learned of a small change in the attendee list.  On the listserv side the attendee list remains the same.  But see if you can spot the change in the attendee list on the USPTO side:

    • Kathi Vidal (Director of the USPTO)
    • Vaishali Udupa (Commissioner for Patents)
    • Richard Seidel (Deputy Commissioner for Patents)
    • Greg Vidovich (Assistant Commissioner for Patents)
    • Terrel Morris (Director, Office of Information Technology for Patents)
    • Kimberly Williams (OITP)
    • Patricia Mallari (Special Advisor for Patents)
    • Steven Griffin (Senior Advisor at USPTO)

USPTO people to meet with Patentcenter listserv people

I find it very encouraging to be able to report that a face-to-face meeting has been arranged between USPTO people and people from the Patentcenter listserv.

This will happen on Wednesday, October 18, 2023, at room 10D79 of the Madison Building (600 Dulany Street, Alexandria, VA 22314).  The meeting is scheduled for 3:30 PM to 5PM.

Attending on the USPTO side will be:

    • Vaishali Udupa (Commissioner for Patents)
    • Richard Seidel (Deputy Commissioner for Patents)
    • Greg Vidovich (Assistant Commissioner for Patents)
    • Terrel Morris (Director, Office of Information Technology for Patents)
    • Kimberly Williams (OITP)
    • Patricia Mallari (Special Advisor for Patents)
    • Steven Griffin (Senior Advisor at USPTO)

Attending on behalf of the Patentcenter listserv will be:

    • Carl Oppedahl
    • Richard Schafer
    • Suzannah Sundby

What prompted this meeting are the concerns that were raised in the letter dated September 29, 2023 from One Hundred Seventy-Eight Members of the Patent Center Listserv to USPTO Director Kathi Vidal.

USPTO quietly fixes CP99

Everybody knows that you cannot enter the national phase twice from a single PCT application.  Everybody, that is, except:

    • the people at the USPTO who wrote the software for Patent Center (see Patent Center bug CP99), and
    • the USPTO presenter who, on September 19, 2023, said (listen to the recording) that it was intentional that Patent Center was designed to permit duplicate entries into the US national phase from a single PCT application.

EFS-Web had been correctly programmed all along to guard against this mistake.  If, in EFS-Web, a filer were to attempt to enter the US national phase in a PCT case in which the US national phase had already been entered, a warning would appear.  But the Patent Center developers had failed to bring this feature forward from EFS-Web into Patent Center.  This was Patent Center bug CP99, reported to the USPTO on February 20, 2023.  This was one of many reasons why it had been false for the USPTO to claim that “100%” of the features and functions of Private PAIR and EFS-Web had been brought forward into Patent Center.   (It continues to be false for the USPTO to claim, as it continues to claim, that “100%” of the features and functions of Private PAIR and EFS-Web have been brought forward into Patent Center.)

The Patent Center developers at the USPTO have now quietly corrected this bug in Patent Center.  Now, for the first time starting at about October 11, 2023, if you try to enter the US national phase twice from a single PCT application in Patent Center, a warning pops up.  This problem was reported to the USPTO in February, and it took more than seven months, but the Patent Center developers have now fixed this problem.

It would have been courteous of the USPTO to let us know that it cleared trouble ticket CP99, but USPTO did not do so.  We had to find out by stumbling upon it.

The other corrective step that needed to happen was for the USPTO to send out a correction, perhaps by email, to the people who attended the September 19, 2023 Patent Center training event.  Those people were expressly told by the USPTO presenter that it is possible, and indeed, advisable, to enter the US national phase multiple times from a single PCT application, for example if there had been a finding of a lack of unity of invention in the international phase.  (Listen to the recording here.)  But the USPTO has not sent out any such correction.