
I’ve received many questions from people who have tried to use the “new, safer and simpler log-in” for PAIR and EFS-Web. (See the big blue footer that now appears whenever you try to use PAIR.) Here’s what one very experienced USPTO customer asked me:
Last week I set up two-factor authentication with MyUSPTO, following the USPTO’s instructions. Recently the big blue banner started appearing and I figured I had better start using the newer, safer and simpler log-in. So today I needed to e-file form SB39 in one of my cases. This is my time to try out the newer, safer and simpler log-in, right? I logged in at the USPTO web site using my MyUSPTO user ID and password. So far, so good. Over on the right side, it says “File patents with EFS Web”. So now that I have logged in, I click there and I reach the “unregistered e-filers” page. There are some links but none of them will get me to the “registered” EFS-Web. Finally I give up on MyUSPTO and I click on the old-fashioned link on the upper left and I click on “eFile (registered)” and that got me to the familiar old Entrust Java Applet page. I e-filed my form SB39.
When that was done I went back to the MyUSPTO home page again hoping to figure out how I might have gotten to the “registered” EFS-Web page. What did I miss?
I’ll explain. Continue reading “How the “new, safer and simpler log-in” works at the USPTO?”






